Step into the vibrant world of Serena Dorey, where passion, professionalism, and profound connections converge. Whether you’re here to explore her diverse skills as a Writer and Business Support Specialist or to immerse yourself in the rich tapestry of her life, this digital space is a reflection of Serena’s unwavering commitment to excellence, authenticity, and the things that matter most.
Business Services
As a Business Services Provider, we offer a range of administrative and office support services. Collectively, we leverage decades of experience to enhance your business operations. Our mission is to redefine efficiency in your business – streamline processes where appropriate. Here’s how we can assist you:
Bookkeeping:
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Accurate Financial Tracking – Record and categorize transactions, reconcile accounts, and ensure up-to-date financial records for clear business insights.
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Efficient Invoicing & Expense Management – Manage invoices, payments, and expenses to maintain healthy cash flow and reduce financial stress.
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Tax-Ready Reports & Compliance – Generate financial reports, assist with tax preparation, and ensure compliance with regulations using QuickBooks Online.
Communication & Coordination:
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Clear & Professional Correspondence – Manage emails, memos, reports, and client communications to ensure timely and effective messaging.
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Meeting & Project Coordination – Organize meetings, prepare agendas, and track project timelines to keep teams aligned and on schedule.
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Stakeholder & Vendor Management – Facilitate communication between teams, clients, and vendors to ensure smooth operations and successful collaborations.
Data Management & Reporting:
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Organized & Secure Data Handling – Collect, store, and manage business data efficiently while ensuring accuracy, security, and accessibility.
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Custom Reporting & Insights – Use tools like Power BI to create dashboards and reports that provide valuable insights for better decision-making.
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Process Automation & Optimization – Streamline data entry, reporting, and analysis by implementing automated solutions to save time and reduce errors.
Health & Safety:
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Regulatory Compliance & Documentation – Maintain and update health and safety records, ensuring compliance with industry regulations and company policies.
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Training & Certification Tracking – Manage employee safety training, certifications, and renewals to ensure a fully qualified workforce.
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Incident Reporting & Risk Management – Assist in tracking incidents, conducting audits, and implementing preventive measures to promote a safe work environment.
Office Management:
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Administrative Efficiency – Handle day-to-day tasks such as scheduling, email management, document preparation, and bookkeeping to keep operations running smoothly.
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Process Optimization – Streamline workflows by implementing efficient systems, improving organization, and leveraging technology like QuickBooks Online and Power BI for better data management.
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Compliance & Coordination – Ensure businesses stay compliant with policies, manage visitor logistics (if applicable), and coordinate projects, meetings, or turnaround events for seamless execution.
Technical:
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Computer Repair & Maintenance – Diagnose, repair, and upgrade hardware and software to keep business systems running smoothly.
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IT Support & Troubleshooting – Provide remote and on-site assistance for technical issues, including network setup, cybersecurity, and system optimization.
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Customized Solutions & Consulting – Help businesses select, install, and maintain the right technology solutions to improve efficiency and security.
Training & Development:
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Customized Training Programs – Develop and deliver tailored training sessions to enhance employee skills, efficiency, and compliance with industry standards.
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Onboarding & Continuous Learning Support – Create structured onboarding processes and provide ongoing learning resources to ensure workforce growth and adaptation.
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Performance Tracking & Improvement – Monitor employee progress, gather feedback, and implement strategies for continuous skill development and professional growth.
Virtual Assistance:
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Administrative & Calendar Management – Handle scheduling, email correspondence, travel arrangements, and document preparation to keep businesses organized and efficient.
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Customer Support & Communication – Manage client inquiries, follow-ups, and appointment scheduling to enhance customer relationships and responsiveness.
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Data Entry & Business Tools Management – Assist with bookkeeping, CRM updates, data organization, and utilizing tools like QuickBooks Online and Power BI for streamlined operations.
Contact us today. Let’s build a partnership for streamlined operations and organizational excellence. Call 780-965-6710 or email serena@serenadorey.com
Articles by Serena
Discover the perfect blend of business mastery and spiritual growth within the writings of Serena Statler-Dorey. Elevate your Business Administration skills with practical how-to guides while simultaneously embarking on a trans-formative journey of faith with her inspirational articles on Walking with God and Aging Matters – Sweetening the Years!
Her content goes beyond business, delving into holistic well-being, time management, and the pursuit of happiness. Achieve balance and fulfillment in both your professional and personal spheres. You will see, Serena believes in the synergy of business acumen and spiritual alignment. Join her community of like-minded individuals seeking success in both the corporate world and their personal walk with God.
Start your trans-formative journey today. Explore her articles for actionable tips, spiritual insights, and the inspiration you need to excel in business and live your best life.
Freedom From Debt: A Practical Guide to Financial Peace
For many people, debt feels like a never-ending burden. Whether it’s credit card debt, student loans, or a mortgage, it can seem impossible to break free. The constant stress of bills and repayments can make you wonder if you’ll ever be able to live debt-free. The good news is that it’s entirely possible—though it requires …
Continue reading “Freedom From Debt: A Practical Guide to Financial Peace”
The Power of Delegation: Why Every Entrepreneur Needs a Support System
In the fast-paced world of entrepreneurship, wearing multiple hats is often seen as a badge of honour. Many business owners pride themselves on their ability to juggle numerous tasks simultaneously, from managing finances to overseeing operations and everything in between. However, there comes a point where this approach becomes unsustainable and can hinder rather than …
Continue reading “The Power of Delegation: Why Every Entrepreneur Needs a Support System”
Age Well at Home Initiative: Enhancing Seniors’ Lives through In-Home Support
The Age Well at Home Initiative, specifically the In-Home Support Pilot Project stream, is a commendable effort by the Government of Canada to address the needs of low-income and vulnerable seniors. This program aims to enhance the quality of life for seniors by providing vital in-home support services, enabling them to age gracefully in the …
Continue reading “Age Well at Home Initiative: Enhancing Seniors’ Lives through In-Home Support”
Contact Me
Phone 780-965-6710 or Email Serena@SerenaDorey.com